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News Release
Gallup Poll Results
In a recent survey of more than 500 college bookstores
nationwide, Nebraska Book Company ranked first in 10 of the top categories.
Click any of the questions below to view the results.
Who did you sell the most used books to?
You always know what to expect from...?
You always receive consistently high levels of service from...?
Employees are totally committed.
Prices are always fair.
Policies are designed around customers' needs.
"__________" always treats you with respect.
How satisfied are you with order fullfillment?
How satisfied are you with shipping performance?
How satisfied are you with sales representative service?
How satisfied are you with customer service problem solving?
How satisfied are you with buying guide and related services?
If a problem arises, you can always count on "__________" to be fair.
Are problems solved to your satisfaction?
Overall, how satisfied are you with the way the problem was solve?
How satisfied are you with your software system capabilities?
How satisfied are you with your software system reliability?
How satisfied are you with your software system customer service?
Taking into account all of the products and services, how satisfied are you with...?
How loyal do you feel toward...?
How likely are you to recommend...?
How would you rate the overall value of...?
Which one is best?
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