Nebraska Book Company COVID-19 Protocol
We’re here for you.
Nebraska Book Company has been working daily to anticipate and respond to changing market conditions brought on by the COVID-19 pandemic. Our goal is to prioritize the best interests of our customers and employees. NBC is currently operating at normal hours.
Our main priority during this uncertain time is to continue serving you and keeping our employees’ and all customers’ best interests in mind. Thank you for your patience and partnership as we all work together to navigate these unprecedented circumstances.
Please check back regularly for important information and ongoing updates related to the measures we’re taking to serve you and our staff.
Please refer to the sections below for assistance with your specific questions or concerns.
I need to contact support.
I have a question about ordering inventory in the next five weeks.
Bins can be opened and added to at any time via mynbc.nebook.com.
I have question about returning our rental inventory.
I have questions or concerns about my spring term returns.
I have questions about buyback dates.
You can find contact information for your territory manager here.
Here’s what else we’re doing.
Internally, we have implemented a number of measures to keep our team members and space as safe as possible:
- Team members have the option to work from home, and we’ve ensured everyone has the resources they need to fully do their job remotely.
- Upon entering and exiting our building, all team members and guests must use hand sanitizer.
- We are encouraging everyone to wash their hands for at least 20 seconds at a time on an hourly basis. This is a mandatory action for all of our distribution center team members.
- We’re taking the extra precaution of holding inbound books for three days before processing shipments for your and our team members’ safety, although we are not concerned that course material shipments coming into and leaving our facility pose any risk. According to the World Health Organization, the likelihood of an infected person contaminating goods is low, and after a package has been moved, traveled and exposed to different conditions and temperatures, the risk of the virus surviving on a surface is very low.
- Distribution center team members are disinfecting work stations before they begin use and adjusting work assignments to make social distancing easier. They are also required to wear masks and remain at a distance of 10-feet from one another while working and during meetings.
- Our distribution center ventilation system is being disinfected every 2 days.